Soft Play Birthday Parties

Treat your wee one to a special birthday party at Valley View Soft Play. With exclusive use of the full Soft Play area, you’ll be sure to give them a party to remember with their family and friends. As a memento, the birthday guest will receive a birthday balloon, card and Valley View gift voucher.

Parties are available for children Age 6 and under, every day from 3.30 – 5.30 pm and can be booked for a min of 20 and max of 40 children. Any siblings or children attending, age 7 -10 will be chargeable at the package price.

With a choice of 3 food packages for children and an option to add extra catering, let us take care of everything!

Not forgetting the adults! We can discuss extra food options available to you in advance or the Soft Play Café will be open and serving all your favourites from their Menu.

Before booking, please take the time to read our Terms & Conditions and FAQ’s below.

Frequently Asked Questions

How many children can I invite?
The minimum number for our party packages, (including the birthday child), are 20 and a maximum of 40. This includes children attending up to and including age 10.

What time slot can I book?
Parties are available to book every day and are from 3.30pm – 5.30pm only. No alternative time options are available.

How do I make a payment?
Payment will be made in full via our website/online booking system.

Can I add more children once the booking is made?
Yes, you can give us a call (01555 860259) and we can add them for you, up to maximum of 40.

Are there other food options for children in addition to the package?
We offer tray bakes, cupcakes, fruit platters and much more, this can be discussed when we call you shortly after your booking.

Do you cater for adults?
Yes, additional catering is available. This can be discussed when we call you. Our Soft Play Café will also be open during the party with their full Menu. Last orders for food and drink will be 5pm.

Can we bring a Birthday Cake?
Yes, you can bring along a birthday cake and candles (only standard candles are permitted). A cake slice, plates and a safety lighter will be provided.

Can we bring our own food and drinks?
No catering or drinks can be brought into the Soft Play with the exception of the Birthday Cake.
Specific dietry requirements can be discussed beforehand.

Can we bring decorations?
Only table decorations are permitted. This excludes table confetti, any wall banners, spray foam, poppers and streamers.

What do I do if I need to cancel?
We require notice of 7 days’ for cancellations and you will be given an option to re-schedule. If this is not possible, you can cancel your party and request a refund. Please note that 25% of your full payment will be non-refundable.

What if the birthday guest or someone in their household becomes unwell at the last minute?
In the event of this, we will do our best to reschedule your party on an alternative date.

Do you have a cancellation policy regarding Covid?
If the birthday guest or anyone from their immediate family test positive for Covid, then proof of the result, via NHS, will be required to obtain a refund. We would still hope to host your party at a later date subject to availability, however, if this is not an option, a full refund will be issued upon receipt of the proof mentioned above.

What do I need to do as the party organiser?
You should not arrive any earlier than 15 minutes prior to the party start time to meet with staff and set up anything required. It is your responsibility to inform party guests to arrive no more than a few minutes before the party start time. If you or anyone in the party arrives late, no additional time will be given as we are unable to restructure the party to accommodate this.

The organiser and adult guests are responsible for the party children at all times and should also ensure that all children wear socks or tights, as these must be worn while playing in or on the equipment.
Rules of play will be displayed in the area.

You are responsible for ensuring that all party children are collected by their parent or guardian at the end of the party time and to check that the area is vacated with all belongings at the end of the allocated time.

Soft Play Party Terms and Conditions

By booking a party at Valley View at Goulding’s Soft Play, you accept the following conditions. Please take the time to read the following carefully.
Parties must be paid in full at the time of booking via our website/online system.

Allocated party time is 3.30pm – 5.30pm. No additional time will be given for late arrivals and the access time to set up is 15 minutes before your party.

Children per party is a minimum of 20 and a maximum of 40. This includes children up to 10 years old.

No children over the Age of 10 are permitted to play on the equipment.

Children must be supervised at all times by the organiser and adults attending and ensure all party children are collected by their parent or guardian at the end of the party time. Soft Play staff are not responsible for this. The organiser is also responsible to check that the area is vacated with all belongings at the end of the allocated time.

All guests including children must wear socks etc while on or playing within the Soft Play equipment.

No outside catering or drinks can be brought to the Soft Play with the exception of a Birthday Cake or any food for specific dietary requirements which should be discussed beforehand. Only standard candles are permitted, which should be supplied by the organiser. A cake slice, plates and safety lighter/matches will be provided.

Only table decorations are permitted. This excludes table confetti, wall banners, spray foam, poppers and streamers.

All adults must wear a face mask when moving around the area and hand sanitiser will be available.

In the event of you wishing to cancel the party we require 7 days’ notice and you will be given the option to reschedule. If this is not possible, you can cancel the party and request a refund. Please note that 25% of your full payment is non-refundable.

If the birthday guest or anyone in their household becomes unwell at the last minute, we will do our best to reschedule your party on an alternative day.

If the birthday guest or anyone from their immediate family test positive for Covid we would still hope to host your party at a later date subject to availability however if this is not possible, we will require proof of the Covid result via NHS before a full refund is issued.

Party packages do no include entry to the Adventure Park.

Occasionally events are cancelled for a variety of reasons. Valley View at Goulding’s reserves the right to cancel without notice with a full refund given.